Customer Testimonials
Service has improved greatly over the last year. Attentive and helpful team answered and solved my issues
Amazing experience buying my new Maserati! Christian was so knowledgeable and did a great job with helping me find the perfect one. He made sure I was happy and that I got the car I ultimately wanted. Thank you so much.
Tom Williams is very professional! Always a pleasure to do business with! Thank you for your guidance on servicing my vehicle.
So amazing! Bo and Christian made my entire experience amazing! They delivered my car to me and made the entire experience super easy and fast! I will never buy another car from any where else.
Beau and the finance manager made this seamless. The absolute best experience I have ever had buying a vehicle. We started this over the phone and when I got to the car dealership Beau had the car ready to go and all paperwork was ready to sign! Before I left Beau took the time to go over everything with me on the car. Great experience!
clean, great staff, prompt, freindly,negotiated, Cars clean, Answered phone ,follow through yer to be determined
Best service department I have found for Alfa Romeo!! I was ready to sell both my Alfa Romeo vehicles because service has been so bad in the past at two different dealerships. I’m so happy to have tried this dealer as a last resort. Third times a charm I suppose! Not only was the service outstanding, I decided to stay with the brand and purchased two new Alfa Romeo! Hands down the best dealership I have found for the brand yet!!
Greatest dealership I’ve ever been to. They’re nice, quick, and they got my car super clean!
The dealership is good but take too long for part get also I had call several time to has part came after almost 4 months
Always helpful whether dealing with sales or the service department. Would definitely recommend to friends and family.
Everyone was friendly and professional. The service that was preformed was done quickly and accurately.
Beau was awesome. Would purchase again for Beau. The car was just what we were hoping.
Tom and Jonathan are great to deal with. They get you in and out as quick as possible with your vehicle problem solved.
Awesome job as per usual by the entire crew there at the dealership. Thumbs up to Bo and Beau as well as Tom over in service
I love the people the facilities and the cars. This is a great dealership giving excellent service.
Prestigious and immaculate service every time I get car serviced. If you never experienced excellent service, pay this place a visit.
Awesome clean and modern equipment very good location very satisfied with everything and automobile I purchased .
The best experience I’ve ever had at a dealership! I would totally recommend these people!
Courteous and knowledgeable and always available for questions the buyer has about the vehicle a great dealership
Everyone in the dealership from sales to service have treated me like I’m first priority and I appreciate that
The dealership was great. One of the best experiences buying a car I have ever had! Even delivered my car to me in Mississippi!
I interacted with leadership/management, finance, sales, and customer service and had an outstanding experience with each. They were patient, answered my questions, and proactively stated answers to anticipated questions. Very positive and would recommend this dealership.
I made an appointment for several service items for my Fiat spider. The service advisor was very personable and knowledgeable. He made arrangements for me to be dropped off at my home. A couple of hours later the service was completed and the advisor paid arrangements to help me picked up at my home. An excellent experience!
Quite possibly the best buying experience I’ve ever had! Great selection and super fast paperwork! I’ll be back!
Courteous and friendly and very professional always a pleasure dealing with Maserati l will return
got my car serviced here, everyone was friendly and service was not too long, Plus he answer all my questions and concerns
Top notch service! Very knowledgeable staff and incredibly helpful. Made the process really smooth. 10/10 would come back.
Excellent Service!! Beautiful Facility with outstanding personal!! Service Department did wonderful job servicing our Abarth
Best experience I’ve ever had buying a car or anything else! Could not have been easier!
My representative was kind. Reviewed with me the issues, those that I chose and I was out.
I experienced superior customer service from professionals who earned my trust and loyalty through their kind, caring and responsive communications, reaching out to me throughout my repair. Their honesty, advice and knowledge meant so much and my car repair is perfect. I could not be more satisfied. Thank you for allowing me to respond to your survey!
This has been my most positive car buying experience ever, from start to finish. The process was seamless, professional, yet personable.
Great people, super nice dealership and excellent service. It’s nice to have service department you can trust !
Salesman very polite and helpful. Answered all our questions concerning maintenance of auto and etc. The Manager was very Professional and helpful as well.
No problems with the service or with the technician. Just be prepared to spend some time there. They do offer a shuttle service if there is somewhere you would rather spend your time. Overall, a good experience.
Great and friendly place to do buisness with always listen to our concerns staff is very knowledgeable
The dealership is great! They were very good at covering all the technology with my new car. The financing part was fast and efficient. We were out in no time.
Just the best customer service of any dealership anywhere. Maserati of Birmingham is a great group to work with. I have bought a few cars from them and had the same great service each time. It’s why I keep going back.
Outstanding dealership!! Go see Christian and Chris for a great deal and the best car buying experience! Highly recommend! Will definitely go back for the Levante or MC20!!! 😃😃😄
Salesman, Beau, was very good. Lots of information, very pleasant, professional and not pushy. Manager, Bo, was also very professional and helpful.
Service area has improved tremendously as well as the maintenance shop I have been a member since it opened and is very pleased with the service wouldn't change a thing
We received Excellent service .we encountered Quick and friendly workers. Top notch service at this car lot
I didn't have a long wait and everything went well. Thanks youfir your service
The entire transaction was outstanding from start to finish. Salesman was courteous and prompt and executed with skill and precision. The entire department was knowledgeable and thorough and provided everything I needed.
I have a tax I.D. # and was still charged taxes. My I.D.# exemption is in place.
Tom the service manager was very helpful . Helped me out in an emergency with a blown tire
Great staff and customer service They go above and beyond for their customers. Wonderful place
Awesome outstanding friendly clean nice good work honest accomodations restrooms tv wifi smiling low cost.
Very attentive and responsive to our service needs. Good communication and made efforts to ensure work was properly done.
I work here so I might be biased, but when I bought my car the process was super easy and transparent
Everyone who assisted me with my car shopping struck me as intelligent, knowledgable and accomodating. They answered my questions and have been helpful throughout the entire process.
The experience of having my car serviced was timely, professionally and excellently conducted. Many thanks!
The team went above and beyond to ensure I was pleased with the service. Tom took the time to listen and assisted me with getting my needs met. I really appreciate the team and how they make what is normally a huge inconvenience, getting a car serviced, as easy and convenient as it can be. I highly recommend the service at this dealership.
Had my truck detailed while I was in the area, and they did a phenomenal job. I’ve purchased a car from them and had regular service work done, and never had anything but a wonderful experience.
My purchase of an Alfa Romeo Guila was very smooth. Daniel was excellent and informative.
Drove up from PCB to by a car. No surprises, no changes, easy transaction. Thanks
Great service Yom and Johnathan are the best I would recommend them to anyone. Great job
Absolutely amazing service from all, whether it be the purchase of a new vehicle or service being performed
The service staff is always extremely friendly and professional. I would continue to recommend Alfa Romeos to others in the area due their style, value and excellent dealer service.
Everyone is very friendly and helpful! The only place to take your car. People you can trust
I will always use this location for my Fiat. Honest Friendly and knowledgeable. The end
I had great service the guys were very helpful in answering question I had about the car and service
Everyone was so kind at the dealership. No one was pushy to get us to look into more expensive cars. They worked to get the deal we wanted in a timely manner. Overall this was a fantastic experience and I would purchase from this dealership again.
Everyone was great. Couldn't have asked to be treated any better. They're great people to do business with.
Your salesman James Ozment sold me on the car and the dealership. Frankly, I was there before and had written off an Alfa
Great to deal with. Transparent and work with you to get what you want. 100% recommend!
Great selection, great service, and very easy to work with. Staff is knowledgeable and helpful.
the personnel are very helpful and perform like they say they will. Very professional and exhibit lots of attention.
I found the experience and customer service excellent. Beau Beggs was extremely friendly and helpful!!!
Great, attentive service. They work hard to make sure customer needs are met. Clean and spacious waiting room. Nice place to visit while waiting on service. Service manager Tom is top notch. 👍
Our experience here was simply incredible! Even though we were looking at a preowned vehicle, Wendell and Bo were very welcoming and treated us as if we were longtime customers and friends. There was absolutely no pressure or lack of transparency and we got just what we wanted - more actually, when I take into account the overall experience! These folks truly care about building relationships vs. simply making a deal and it shows! I highly recommend this dealership and Wendell!
Great customer service. Service advisor Tom kept us updated on our vehicle progress. Recommend this business.
Christian knew the vehicles and options in detail. He made the process relaxing. This is our second Maserati purchased from Christian and I look forward to working with him in the future.
Staff is wonderful Process simple and quick. Everything was ready when I went to pick up my Alfa
Great customer service. The staff was very knowledgeable and communicated very well. I will definitely be back
As always, received superior service. Tom and Jonathan are top notch to deal with in service department.
Straight forward honest personnel who were a pleasure to do business with. I would recommend them to others.
The customer service is extraordinary. The dealership is clean and welcoming. The mechanical expertise is superb.
Trustworthy, reliable and great customer service. We have used Maserati of Birmingham’s Service Department several times and will again.
Best dealer I’ve ever worked with. Superior customer service. Easily the smoothest car buying experience around.
Great service. It is good to go somewhere the customer is important. Thank you Tom
Always great service! Only ones I trust anyone else to take care of my car.
Great people the best . Parts dept fast courtesies they are very knowledgeable, always seem to get the right part
Fixed all problems. I especially appreciate Jonathan. He is so pleasant and helpful whenever I call or come in for service.
Great to deal with, very easy transaction, went above and beyond the sale, our first Maserati
Jonathan and the entire team at Alfa Romeo of Birmingham are absolutely exceptional in every way. They go above and beyond to insure that I’m taken care of
Easy to work with, on time and did a great job with installing my new windshield.
Really nice people in the service department at Alfa Romeo Birmingham. I live in Florida and my car was in Birmingham, they made the service that i needed feel like a breeze and did everything i needed done in a timely manner. Great job guys!
Great service the staff is very professional and friendly The staff always seems to get me in and get me out as fast as possible
Beau Beggs was fantastic in helping me find my car, they made my purchase as easy as possible. I highly recommend them to get your next vehicle from new or used!!
Everyone is so friendly! They answer all of our questions and are fairly priced! They even offer you a ride or a car to use while yours is worked on if you need it which is so nice!
Everyone is always so friendly! They answer all our questions and have fair prices! They even provide a ride or a car to use while your car is being worked on which is so nice!
Awesome service. One problem. I nerver did see the carfax. Other than that everything was ok.
Consistent staff of people that you know and recognize. Will speak with you in detail about your issues
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