Customer Testimonials

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DealerRater Aug 7, 2022

Service has improved greatly over the last year. Attentive and helpful team answered and solved my issues

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DealerRater Aug 6, 2022

Amazing experience buying my new Maserati! Christian was so knowledgeable and did a great job with helping me find the perfect one. He made sure I was happy and that I got the car I ultimately wanted. Thank you so much.

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DealerRater Aug 5, 2022

Tom Williams is very professional! Always a pleasure to do business with! Thank you for your guidance on servicing my vehicle.

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DealerRater Aug 4, 2022

So amazing! Bo and Christian made my entire experience amazing! They delivered my car to me and made the entire experience super easy and fast! I will never buy another car from any where else.

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DealerRater Aug 4, 2022

Beau and the finance manager made this seamless. The absolute best experience I have ever had buying a vehicle. We started this over the phone and when I got to the car dealership Beau had the car ready to go and all paperwork was ready to sign! Before I left Beau took the time to go over everything with me on the car. Great experience!

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DealerRater Jul 31, 2022

clean, great staff, prompt, freindly,negotiated, Cars clean, Answered phone ,follow through yer to be determined

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DealerRater Jul 31, 2022

Best service department I have found for Alfa Romeo!! I was ready to sell both my Alfa Romeo vehicles because service has been so bad in the past at two different dealerships. I’m so happy to have tried this dealer as a last resort. Third times a charm I suppose! Not only was the service outstanding, I decided to stay with the brand and purchased two new Alfa Romeo! Hands down the best dealership I have found for the brand yet!!

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DealerRater Jul 30, 2022

Greatest dealership I’ve ever been to. They’re nice, quick, and they got my car super clean!

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DealerRater Jul 30, 2022

The dealership is good but take too long for part get also I had call several time to has part came after almost 4 months

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DealerRater Jul 29, 2022

Always helpful whether dealing with sales or the service department. Would definitely recommend to friends and family.

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DealerRater Jul 28, 2022

Everyone was friendly and professional. The service that was preformed was done quickly and accurately.

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DealerRater Jul 25, 2022

Beau was awesome. Would purchase again for Beau. The car was just what we were hoping.

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DealerRater Jul 24, 2022

Tom and Jonathan are great to deal with. They get you in and out as quick as possible with your vehicle problem solved.

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DealerRater Jul 21, 2022

Awesome job as per usual by the entire crew there at the dealership. Thumbs up to Bo and Beau as well as Tom over in service

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DealerRater Jul 21, 2022

I love the people the facilities and the cars. This is a great dealership giving excellent service.

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DealerRater Jul 19, 2022

Prestigious and immaculate service every time I get car serviced. If you never experienced excellent service, pay this place a visit.

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DealerRater Jul 19, 2022

Awesome clean and modern equipment very good location very satisfied with everything and automobile I purchased .

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DealerRater Jul 16, 2022

The best experience I’ve ever had at a dealership! I would totally recommend these people!

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DealerRater Jul 15, 2022

Courteous and knowledgeable and always available for questions the buyer has about the vehicle a great dealership

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DealerRater Jul 15, 2022

Everyone in the dealership from sales to service have treated me like I’m first priority and I appreciate that

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DealerRater Jul 14, 2022

The dealership was great. One of the best experiences buying a car I have ever had! Even delivered my car to me in Mississippi!

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DealerRater Jul 14, 2022

I interacted with leadership/management, finance, sales, and customer service and had an outstanding experience with each. They were patient, answered my questions, and proactively stated answers to anticipated questions. Very positive and would recommend this dealership.

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DealerRater Jul 9, 2022

I made an appointment for several service items for my Fiat spider. The service advisor was very personable and knowledgeable. He made arrangements for me to be dropped off at my home. A couple of hours later the service was completed and the advisor paid arrangements to help me picked up at my home. An excellent experience!

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DealerRater Jul 9, 2022

Quite possibly the best buying experience I’ve ever had! Great selection and super fast paperwork! I’ll be back!

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DealerRater Jul 6, 2022

Courteous and friendly and very professional always a pleasure dealing with Maserati l will return

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DealerRater Jul 1, 2022

got my car serviced here, everyone was friendly and service was not too long, Plus he answer all my questions and concerns

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DealerRater Jul 1, 2022

Top notch service! Very knowledgeable staff and incredibly helpful. Made the process really smooth. 10/10 would come back.

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DealerRater Jun 30, 2022

Excellent Service!! Beautiful Facility with outstanding personal!! Service Department did wonderful job servicing our Abarth

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DealerRater Jun 30, 2022

Best experience I’ve ever had buying a car or anything else! Could not have been easier!

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DealerRater Jun 29, 2022

My representative was kind. Reviewed with me the issues, those that I chose and I was out.

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DealerRater Jun 21, 2022

I experienced superior customer service from professionals who earned my trust and loyalty through their kind, caring and responsive communications, reaching out to me throughout my repair. Their honesty, advice and knowledge meant so much and my car repair is perfect. I could not be more satisfied. Thank you for allowing me to respond to your survey!

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DealerRater Jun 15, 2022

This has been my most positive car buying experience ever, from start to finish. The process was seamless, professional, yet personable.

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DealerRater Jun 10, 2022

Great people, super nice dealership and excellent service. It’s nice to have service department you can trust !

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DealerRater Jun 10, 2022

Salesman very polite and helpful. Answered all our questions concerning maintenance of auto and etc. The Manager was very Professional and helpful as well.

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DealerRater Jun 10, 2022

No problems with the service or with the technician. Just be prepared to spend some time there. They do offer a shuttle service if there is somewhere you would rather spend your time. Overall, a good experience.

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DealerRater Jun 4, 2022

Great and friendly place to do buisness with always listen to our concerns staff is very knowledgeable

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DealerRater Jun 2, 2022

The dealership is great! They were very good at covering all the technology with my new car. The financing part was fast and efficient. We were out in no time.

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DealerRater Jun 1, 2022

Just the best customer service of any dealership anywhere. Maserati of Birmingham is a great group to work with. I have bought a few cars from them and had the same great service each time. It’s why I keep going back.

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DealerRater May 30, 2022

Outstanding dealership!! Go see Christian and Chris for a great deal and the best car buying experience! Highly recommend! Will definitely go back for the Levante or MC20!!! 😃😃😄

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DealerRater May 28, 2022

Salesman, Beau, was very good. Lots of information, very pleasant, professional and not pushy. Manager, Bo, was also very professional and helpful.

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DealerRater May 27, 2022

Service area has improved tremendously as well as the maintenance shop I have been a member since it opened and is very pleased with the service wouldn't change a thing

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DealerRater May 25, 2022

We received Excellent service .we encountered Quick and friendly workers. Top notch service at this car lot

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DealerRater May 21, 2022

I didn't have a long wait and everything went well. Thanks youfir your service

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DealerRater May 19, 2022

The entire transaction was outstanding from start to finish. Salesman was courteous and prompt and executed with skill and precision. The entire department was knowledgeable and thorough and provided everything I needed.

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DealerRater May 12, 2022

I have a tax I.D. # and was still charged taxes. My I.D.# exemption is in place.

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DealerRater May 8, 2022

Tom the service manager was very helpful . Helped me out in an emergency with a blown tire

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DealerRater May 6, 2022

Great staff and customer service They go above and beyond for their customers. Wonderful place

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DealerRater May 5, 2022

Awesome outstanding friendly clean nice good work honest accomodations restrooms tv wifi smiling low cost.

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DealerRater Apr 21, 2022

Very attentive and responsive to our service needs. Good communication and made efforts to ensure work was properly done.

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DealerRater Apr 19, 2022

I work here so I might be biased, but when I bought my car the process was super easy and transparent

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DealerRater Apr 19, 2022

Everyone who assisted me with my car shopping struck me as intelligent, knowledgable and accomodating. They answered my questions and have been helpful throughout the entire process.

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DealerRater Apr 19, 2022

The experience of having my car serviced was timely, professionally and excellently conducted. Many thanks!

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DealerRater Apr 16, 2022

The team went above and beyond to ensure I was pleased with the service. Tom took the time to listen and assisted me with getting my needs met. I really appreciate the team and how they make what is normally a huge inconvenience, getting a car serviced, as easy and convenient as it can be. I highly recommend the service at this dealership.

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DealerRater Apr 15, 2022

Had my truck detailed while I was in the area, and they did a phenomenal job. I’ve purchased a car from them and had regular service work done, and never had anything but a wonderful experience.

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DealerRater Apr 11, 2022

My purchase of an Alfa Romeo Guila was very smooth. Daniel was excellent and informative.

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DealerRater Apr 4, 2022

Drove up from PCB to by a car. No surprises, no changes, easy transaction. Thanks

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DealerRater Apr 1, 2022

Great service Yom and Johnathan are the best I would recommend them to anyone. Great job

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DealerRater Mar 25, 2022

Absolutely amazing service from all, whether it be the purchase of a new vehicle or service being performed

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DealerRater Mar 24, 2022

The service staff is always extremely friendly and professional. I would continue to recommend Alfa Romeos to others in the area due their style, value and excellent dealer service.

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DealerRater Mar 22, 2022

Everyone is very friendly and helpful! The only place to take your car. People you can trust

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DealerRater Mar 19, 2022

I will always use this location for my Fiat. Honest Friendly and knowledgeable. The end

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DealerRater Mar 17, 2022

I had great service the guys were very helpful in answering question I had about the car and service

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DealerRater Mar 15, 2022

Everyone was so kind at the dealership. No one was pushy to get us to look into more expensive cars. They worked to get the deal we wanted in a timely manner. Overall this was a fantastic experience and I would purchase from this dealership again.

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DealerRater Mar 15, 2022

Everyone was great. Couldn't have asked to be treated any better. They're great people to do business with.

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DealerRater Mar 15, 2022

Your salesman James Ozment sold me on the car and the dealership. Frankly, I was there before and had written off an Alfa

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DealerRater Mar 12, 2022

Great to deal with. Transparent and work with you to get what you want. 100% recommend!

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DealerRater Mar 10, 2022

Great selection, great service, and very easy to work with. Staff is knowledgeable and helpful.

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DealerRater Mar 10, 2022

the personnel are very helpful and perform like they say they will. Very professional and exhibit lots of attention.

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DealerRater Mar 10, 2022

I found the experience and customer service excellent. Beau Beggs was extremely friendly and helpful!!!

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DealerRater Mar 10, 2022

Great, attentive service. They work hard to make sure customer needs are met. Clean and spacious waiting room. Nice place to visit while waiting on service. Service manager Tom is top notch. 👍

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DealerRater Mar 9, 2022

Our experience here was simply incredible! Even though we were looking at a preowned vehicle, Wendell and Bo were very welcoming and treated us as if we were longtime customers and friends. There was absolutely no pressure or lack of transparency and we got just what we wanted - more actually, when I take into account the overall experience! These folks truly care about building relationships vs. simply making a deal and it shows! I highly recommend this dealership and Wendell!

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DealerRater Mar 4, 2022

Great customer service. Service advisor Tom kept us updated on our vehicle progress. Recommend this business.

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DealerRater Feb 27, 2022

Christian knew the vehicles and options in detail. He made the process relaxing. This is our second Maserati purchased from Christian and I look forward to working with him in the future.

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DealerRater Feb 26, 2022

Staff is wonderful Process simple and quick. Everything was ready when I went to pick up my Alfa

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DealerRater Feb 26, 2022

Great customer service. The staff was very knowledgeable and communicated very well. I will definitely be back

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DealerRater Feb 18, 2022

As always, received superior service. Tom and Jonathan are top notch to deal with in service department.

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DealerRater Feb 16, 2022

Straight forward honest personnel who were a pleasure to do business with. I would recommend them to others.

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DealerRater Feb 16, 2022

The customer service is extraordinary. The dealership is clean and welcoming. The mechanical expertise is superb.

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DealerRater Feb 13, 2022

Trustworthy, reliable and great customer service. We have used Maserati of Birmingham’s Service Department several times and will again.

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DealerRater Feb 11, 2022

Best dealer I’ve ever worked with. Superior customer service. Easily the smoothest car buying experience around.

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DealerRater Feb 10, 2022

Great service. It is good to go somewhere the customer is important. Thank you Tom

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DealerRater Feb 7, 2022

Always great service! Only ones I trust anyone else to take care of my car.

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DealerRater Feb 5, 2022

Great people the best . Parts dept fast courtesies they are very knowledgeable, always seem to get the right part

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DealerRater Feb 5, 2022

Fixed all problems. I especially appreciate Jonathan. He is so pleasant and helpful whenever I call or come in for service.

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DealerRater Feb 3, 2022

Great to deal with, very easy transaction, went above and beyond the sale, our first Maserati

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DealerRater Jan 31, 2022

Jonathan and the entire team at Alfa Romeo of Birmingham are absolutely exceptional in every way. They go above and beyond to insure that I’m taken care of

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DealerRater Jan 30, 2022

Easy to work with, on time and did a great job with installing my new windshield.

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DealerRater Jan 28, 2022

Really nice people in the service department at Alfa Romeo Birmingham. I live in Florida and my car was in Birmingham, they made the service that i needed feel like a breeze and did everything i needed done in a timely manner. Great job guys!

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DealerRater Jan 28, 2022

Great service the staff is very professional and friendly The staff always seems to get me in and get me out as fast as possible

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DealerRater Jan 27, 2022

Beau Beggs was fantastic in helping me find my car, they made my purchase as easy as possible. I highly recommend them to get your next vehicle from new or used!!

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DealerRater Jan 26, 2022

Everyone is so friendly! They answer all of our questions and are fairly priced! They even offer you a ride or a car to use while yours is worked on if you need it which is so nice!

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DealerRater Jan 26, 2022

Everyone is always so friendly! They answer all our questions and have fair prices! They even provide a ride or a car to use while your car is being worked on which is so nice!

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DealerRater Jan 25, 2022

Awesome service. One problem. I nerver did see the carfax. Other than that everything was ok.

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DealerRater Jan 19, 2022

Consistent staff of people that you know and recognize. Will speak with you in detail about your issues

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